Recently in my business, I’ve been loving VIP days. I’ve found that they’re a great way to get the design elements my client needs to start making progress in their business without a longer time period or a larger investment.
VIP days are a really great fit if the client is excited and aligned with my previous work. I especially love VIP days for past branding clients. Ones who need collateral or additional design services after we’ve worked together on a full brand project.
VIP Days are a popular way to offer design services that can be around 1-2 days. These intensives can be intimidating and overwhelming for clients. The best way I’ve found to keep myself and my client happy is to have a system set up and ready for the day. We use Dubsado to help manage the back end in every step of the process for our VIP Days.
In this blog post, we will explore how to use Dubsado to set up workflows for VIP Days, create a schedule for your VIP clients, and set up follow-ups.
Once clients book a VIP day and pay the initial deposit, they get a VIP day workflow added to their profile inside of Dubsado. To create a VIP Day workflow:
Once you have set up your VIP Day workflow, Dubsado will automatically perform your chosen actions. Add when these tasks need to be completed. Make sure you have all the necessary parts, information, and payment before their VIP day. Set it up as a relative amount of time (3 days after they sign their contract) or a fixed day (2 days before their VIP Day).
To keep your VIP Day on track and ensure that your client stays on top of what they need to know and do on the VIP Day it is important to set a schedule. Dubsado can help you do this in several ways:
After your VIP Day, I like to set up a follow-up schedule as part of the workflow. I do this to thank the client again for hiring me and to get any feedback they may have about the day. You can create a follow-up workflow in Dubsado that automatically sends your client a follow-up email. You can schedule it for 3 days after or 30 days after the VIP day.
Do you have VIP days as one of your services? What systems do you use to keep the day flowing? If you’ve been thinking about adding VIP Days Start by doing a trial run VIP day. Make note of every repeatable step in your process. Then, put all those steps into Dubsado and start mapping out your workflow. This will help make the day go as smoothly as possible from the start!
A heads-up that this blog post includes affiliate links. All the words are my own and I only recommend products that I use and love.